Charcoal Grill

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Reviews about Charcoal Grill

• Rob Sutherland

  30.09.2018
  ★ ☆ ☆ ☆ ☆
  I have just received my food after waiting well over an HOUR and a half! Despite making several attempts to call and find out what was happening, I only managed to get through once out of 32 attempts (I have 33 outgoing calls and the first was to order the food). Was then told "sorry" and "it's going now" (after waiting an hour at this point).. 40 minutes on and the food eventually turned up and the driver insisted that "these things happen" and blamed "poor traffic" as well as "road closures"!! I'd like to point out I live 3 miles away and immediately after he left I checked local traffic and the route he would take and it said 13 Minutes!! And that is if you took the longest route! Incredibly disgusted with the lack of customer service and no curtacy call. I'm surprised they still charged us. Will not be using charcoal grill again!

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